We guarantee your satisfaction or your money back under the following instructions. To receive a refund do not open all boxes just the first.
Also any expanded or hung bows will not be eligible for a refund. Shipping fees to or from are non-refundable  Prices and sizes are subject to change without notice. Due to the occasion/event use of some custom designs/products we reserve the right to deny a refund.
Completion of some orders may may require an an additional 7-14 days for completion.  
If you have a rush order do let us know at the time of your order !  
We do our very best to always provide quality work and will not rush an order to compromise that.